Effective Date: 7th May 2025
At AL NAAZ TRADING LLC - FZ, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website www.glamsglow.com.
1. Information We Collect
We collect personal information when you:
Visit or browse our website
Register an account or place an order
Subscribe to our newsletter
Contact us for support
Types of data we may collect:
Full name
Email address
Phone number
Shipping/billing address
Payment details (processed securely by third-party gateways)
IP address and browser information
2. How We Use Your Information
We use your data for the following purposes:
To process and fulfill your orders
To send order confirmations and shipping updates
To respond to customer service inquiries
To improve our website experience and services
To send promotional emails (only if you opt-in)
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share it with trusted third parties under the following conditions:
With logistics/courier partners for order delivery
With payment gateways to process secure transactions
With IT service providers for website management and analytics
When required by law or governmental request
All third-party partners are obligated to handle your data in compliance with this policy.
4. Data Security
We use industry-standard security measures to protect your data from unauthorized access, loss, or misuse, including:
SSL encryption
Secure server infrastructure
Restricted access to personal data
Despite our efforts, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security.
5. Cookies
Our website uses cookies to:
Enhance user experience
Track website usage and preferences
Remember your cart and login details
You can modify your browser settings to decline cookies. However, this may limit your use of certain features on the website.
6. Your Rights
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to applicable laws)
Withdraw consent to marketing communications
To exercise these rights, please contact us at support@glamsglow.com.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the content or privacy practices of such websites.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.
9. GDPR & CCPA Compliance
We respect the privacy rights of individuals under both the General Data Protection Regulation (GDPR) applicable in the European Economic Area (EEA) and the California Consumer Privacy Act (CCPA) applicable to California residents.
A. Rights Under GDPR (for EU/EEA Users):
If you are a resident of the European Union, you have the right to:
Access your personal data
Rectify incorrect or incomplete data
Erase your personal data (“right to be forgotten”)
Restrict or object to processing of your data
Data portability – request to transfer your data to another provider
Withdraw consent at any time without affecting the lawfulness of prior processing
To exercise any of these rights, please email: support@glamsglow.com
We will respond within 30 days as required by GDPR regulations.
Legal Basis for Processing (GDPR):
We collect and process your data based on:
Your consent
The necessity of processing for the performance of a contract
Our legitimate business interests
B. Rights Under CCPA (for California Residents):
If you are a California resident, you have the right to:
Know what personal data we collect, use, disclose, or sell
Request deletion of your personal information
Opt out of the sale of your personal information
Not be discriminated against for exercising your privacy rights
We do not sell personal data of our users.
To request details or deletion under CCPA, email us at: support@glamsglow.com with the subject: “CCPA Request”.
10. International Data Transfers
By using our website, you acknowledge and agree that your personal data may be transferred to and processed in countries outside your own, including the UAE, where data protection standards may differ. We ensure that such transfers are conducted in compliance with applicable data protection laws and contractual safeguards.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
AL NAAZ TRADING LLC - FZ
Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.
Phone: +971 52 292 4014
Email: support@glamsglow.com
